Our Policy Framework

Introduction

At Mobas, we recognise the vital role of good business practice in fostering trust, ensuring compliance, and driving success within procurement and supplier selection. As a responsible organisation, we are committed to upholding the highest standards of ethics, transparency, and sustainability in our operations. Our policies reflect our dedication to building strong, collaborative relationships with suppliers and stakeholders, promoting accountability, and delivering value in a fair and equitable manner. By embedding these principles into our business processes, we aim to create a positive and lasting impact on the communities we serve, the environment, and the industries we operate within.

1. Environmental Policy

At Mobas, we recognise our responsibility to operate in an environmentally sustainable manner. We are committed to minimising our environmental impact and integrating sustainable practices into all aspects of our business operations. To achieve this, we aim to:

  • Waste Management: Implement comprehensive waste management systems to reduce waste generation, promote recycling, and adopt reuse strategies wherever possible. We strive to reduce landfill contributions and align our waste practices with circular economy principles.
  • Energy Efficiency: Continuously improve energy efficiency by upgrading to energy-saving technologies, conducting regular energy audits, and investing in renewable energy sources. We aim to reduce carbon emissions year on year, supporting the UK’s net-zero goals.
  • Sustainable Procurement: Prioritise working with suppliers and partners who share our commitment to sustainability. We actively seek out suppliers with environmental accreditations and encourage them to adopt practices that minimise environmental harm.
  • Legislation Compliance: Ensure compliance with all relevant environmental laws, including the Environmental Protection Act 1990, while aiming to exceed minimum standards through proactive innovation.
  • Employee Engagement: Foster a culture of environmental responsibility among employees by providing regular training, raising awareness of sustainability issues, and encouraging participation in green initiatives.
  • Performance Monitoring: Establish environmental objectives and track progress against these targets.

Learn more about Mobas and sustainability here.

2. Health and Safety Policy

Mobas is committed to providing a safe, secure, and healthy working environment for all employees, contractors, and stakeholders. We recognise the importance of proactive health and safety management in achieving operational excellence. To this end, we aim to:

  • Risk Assessments: Conduct detailed and regular risk assessments across all areas of our operations to identify potential hazards and implement measures to mitigate them. This includes physical, operational, and psychosocial risks.
  • Training and Development: Deliver tailored health and safety training to employees, contractors, and visitors to ensure they understand and adhere to safety protocols. Training is regularly reviewed and updated to reflect changing regulations and business needs.
  • Emergency Preparedness: Develop robust emergency response plans to address a wide range of potential scenarios, including fire, injury, and security incidents. These plans are tested through regular drills to ensure readiness.
  • Compliance with Legislation: Ensure full compliance with the Health and Safety at Work Act 1974 and other relevant UK regulations, striving to exceed minimum requirements where possible.
  • Continuous Improvement: Regularly review and update our health and safety policies, using feedback from employees, and incident investigations to drive improvements.


3. Equality and Diversity Policy

Mobas is committed to fostering an inclusive workplace where everyone is treated fairly and respectfully. We aim to promote equality of opportunity and eliminate discrimination in all aspects of our operations. Our approach includes:

  • Equal Opportunities: Ensure that recruitment, promotion, and training processes are free from bias and provide equal opportunities for individuals regardless of gender, age, race, religion, disability, or other protected characteristics under the Equality Act 2010.
  • Workplace Culture: Create an inclusive culture that values the diverse backgrounds and perspectives of employees, clients, and partners. We encourage open dialogue and actively address instances of discrimination or harassment.
  • Training and Awareness: Provide equality and diversity training to employees at all levels to ensure they understand their responsibilities and contribute to an inclusive working environment.
  • Monitoring and Reporting: Continuously monitor our practices and policies, using data and feedback to identify areas for improvement and ensure alignment with evolving societal expectations.


4. Modern Slavery and Human Trafficking Policy

Mobas takes a zero-tolerance approach to modern slavery and human trafficking. We are committed to ethical business practices and transparency in our operations and supply chains. Our efforts include:

  • Raising Awareness: Provide training for employees on identifying and addressing risks related to modern slavery.
  • Supplier Audits: Conduct checks on suppliers to ensure compliance with ethical labour standards. This includes reviewing contracts, certifications, and operational practices.
  • Confidential Reporting: Establish confidential reporting mechanisms to enable employees, contractors, and third parties to report concerns about modern slavery or unethical practices.


5. Corporate Social Responsibility (CSR) Policy

Mobas recognises the importance of contributing positively to society and the environment. Our CSR strategy reflects our commitment to ethical, sustainable, and community-focused business practices. We aim to:

  • Community Engagement: Partner with local organisations and charities to support community development projects, create educational opportunities, and address social challenges.
  • Environmental Sustainability: Embed sustainability into our operations, from reducing carbon emissions to conserving natural resources and promoting biodiversity.
  • Employee Wellbeing: Provide employees with access to wellbeing programmes, flexible working arrangements, and career development opportunities to enhance their quality of life.
  • Ethical Business Practices: Uphold the highest standards of integrity, transparency, and accountability in all business dealings.

    Learn more about our CSR work here.


6. Anti-Bribery and Corruption Policy

Mobas is dedicated to maintaining a culture of honesty and integrity. We aim to prevent bribery and corruption through robust policies and procedures. This includes:

  • Compliance with Legislation: Adhere to the Bribery Act 2010 and ensure all employees understand their obligations under the law.
  • Education: Educate employees and contractors, equipping them with the knowledge to identify and address potential risks.
  • Reporting Mechanisms: Implement clear channels for reporting suspected instances of bribery or corruption, ensuring all reports are handled confidentially and appropriately.
  • Due Diligence: Conduct due diligence on third parties, including suppliers and partners, to mitigate risks related to corruption.

 

7. Data Protection Policy

Mobas is committed to safeguarding personal data and ensuring compliance with data protection regulations. Our approach includes:

  • Legislation Compliance: Adhere to the UK GDPR and the Data Protection Act 2018, ensuring all personal data is collected, processed, and stored lawfully.
  • Security Measures: Implement robust technical and organisational measures to protect data from unauthorised access, breaches, and loss.
  • Employee Training: Provide training on data protection principles and responsibilities, ensuring staff understand the importance of safeguarding information.
  • Data Breach Management: Develop clear procedures for reporting, investigating, and mitigating data breaches.


8. Whistleblowing Policy

Mobas encourages the reporting of concerns about unethical or illegal behaviour. Our whistleblowing framework aims to:

  • Confidentiality: Ensure all reports are treated confidentially, and whistleblowers are protected from retaliation.
  • Clear Reporting Channels: Provide accessible mechanisms for employees and stakeholders to raise concerns.
  • Fair Investigation: Commit to investigating all reports promptly and fairly, taking appropriate action where necessary.
  • Policy Review: Regularly review the whistleblowing policy to ensure it remains effective and aligned with best practices.


9. Supply Chain Management Policy

Mobas is committed to maintaining a responsible supply chain that upholds ethical, environmental, and quality standards. We aim to:

  • Supplier Selection: Work with suppliers who share our values and demonstrate compliance with industry standards.
  • Risk Management: Assess supply chain risks, including modern slavery and environmental impact.
  • Performance Monitoring: Establish key performance indicators for suppliers and conduct regular reviews to ensure compliance.


10. Business Continuity and Disaster Recovery Policy


Mobas recognises the importance of ensuring operational resilience. We aim to:

  • Risk Identification: Identify potential risks to business operations, including IT disruptions, natural disasters, and supply chain failures.
  • Comprehensive Planning: Develop and maintain detailed business continuity and disaster recovery plans to minimise disruption.
  • Employee Training: Train employees on their roles and responsibilities in implementing continuity plans.
  • Testing and Improvement: Regularly test and review plans to identify areas for improvement.

 

11. IT and Internet Security

Mobas is committed to providing IT and web services with a strong emphasis on security, ensuring the protection of Customer data and the integrity of delivered solutions. Our approach includes:

  • Data Encryption: All sensitive data is encrypted during transmission and at rest to prevent unauthorised access.
  • Access Controls: Secure systems with role-based access are implemented to restrict data access to authorised personnel only.
  • Regular Audits: Periodic security reviews and vulnerability assessments are conducted to identify and address potential risks.
  • Compliance: All IT services comply with relevant UK data protection laws, including GDPR and the Data Protection Act 2018.
  • Backup and Recovery: Automated daily backups of hosted websites and services are maintained for 30 days, ensuring rapid recovery in case of data loss or system failure.
  • Incident Response: A defined protocol is in place for responding to security incidents, including immediate action to contain issues and notifying affected parties without undue delay.
  • Customer Responsibilities: Customers are responsible for ensuring strong passwords, keeping software credentials secure, and promptly reporting suspected security breaches.

Mobas continually evolves its security measures to keep pace with emerging threats and industry standards, ensuring reliable and secure IT services for all clients.

 

Contact Us

If you are interested in working with Mobas and would like further information on our policies or a better understanding of how we operate as a business, please don’t hesitate to get in touch. We’d be delighted to arrange a quick call to discuss your requirements and explore how we can work together effectively.

Contact us here – we look forward to hearing from you!